soundcore.com

4.3
4.3 Based on 3.1K reviews

Sounds Good, Live Good We believe good sound should be part of all our lives and that soundcore's headphones and true wireless earbuds can help you create ""Sounds Good"" moments. We are introducing a new logo to reflect our inclusive, inspiring, and ever...

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pmatteo0367
Disappointing experience with customer support

I purchased a special product recently with express shipping, guaranteed on-time delivery. It arrived late and was used, showing signs of prior use. I contacted customer service but only received automated replies. After some persistence, I got a human response, but my issue remains unresolved. Despite high reviews, my experience was frustrating and left me feeling undervalued.

1
Date of experience: Dec 03, 2025

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Business Details

  • Sounds Good, Live Good
    We believe good sound should be part of all our lives and that soundcore's headphones and true wireless earbuds can help you create ""Sounds Good"" moments.
    We are introducing a new logo to reflect our inclusive, inspiring, and ever-evolving spirit. You'll start seeing our new logo everywhere, however if you spot our old logo on older products and their packaging, don't worry, it's just part of the transition to our new, upgraded look!See more

  • email service@soundcore.com
  • call 18009887973
  • language https://www.soundcore.com

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