I bought the Sleep A30 earbuds as a Christmas gift for my partner in 2025. She made every effort to find comfort by switching out the silicone and foam inserts, but they were still quite uncomfortable for side sleepers. When I reached out to the support team to initiate a return, I was taken aback by their unhelpful responses. They stated that since the earbuds weren't faulty, I would have to cover the return shipping costs. They even suggested keeping the product with a £14 refund to avoid the hassle. Furthermore, they mentioned a thorough inspection before issuing any refund. I understand that some individuals may take advantage, but the earbuds were in perfect condition, in the original packaging with all accessories; they simply didn't work for my partner. I wish I had purchased from a different platform! Other brands offer trial periods and hassle-free returns if the product isn’t satisfactory.
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Sounds Good, Live Good
We believe good sound should be part of all our lives and that soundcore's headphones and true wireless earbuds can help you create ""Sounds Good"" moments.
We are introducing a new logo to reflect our inclusive, inspiring, and ever-evolving spirit. You'll start seeing our new logo everywhere, however if you spot our old logo on older products and their packaging, don't worry, it's just part of the transition to our new, upgraded look!See more
