I had the chance to buy tickets during a pre-sale for a show, but I never got a confirmation email. It turns out my email was not the one I usually use, which caused some confusion. I saw the payment go through but had no tickets showing up in my account, which made me anxious. To ensure I wouldn't miss the show, I ended up buying tickets from another vendor. After reaching out to the service team, they clarified the email situation and confirmed my tickets were secured. They kindly processed my refund for the extra tickets I bought, which is usually not allowed for pre-sales. I truly appreciate their support in this matter, especially since tickets can be quite expensive. Overall, I had a fantastic experience.
Claim your business profile now and gain access to all features and respond to customer reviews.
