Engineers from South Staffs Water arrived on Friday approx. 11am and told me urgent work was needed on the pavement directly across my driveway. I was told it would take around 2.5 hours in case I needed to move my car. I didn't as I was working until 4pm. They then disappeared and never returned.It’s now Saturday and my car is completely blocked in. I can’t go shopping, can’t go to the gym, and I’m now stressed about whether I’ll be able to get to work on Monday. I called the emergency number on the sign they left and was told by an adviser that nothing could be done except they can send an email to technical planners which is unacceptable when a resident is effectively trapped at home.No warning, no follow-up, no temporary access, no communication. Just abandoned works and zero accountability. Shockingly poor planning and customer care.
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