Disgusted at southstaffs water, fitted a water meter without telling me, changed my payment plan without explanation. Still owned money as I was payed up until April next year, estimated a bill considering it's only been fitted 3 weeks then what to take more money from my account. What a joke trying to sort it. Only if we could change water companies. Looks like it's a win win for water companies. Still awaiting what water cost rate I'm on , they just make crap up and hope we go for it. Stopped my direct debit and asked for one bill a year.Everyone did that then money will be a issue for them....
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Providing high-quality water, great service and value for money.