As many other people have said their service is just appalling.My bill has more than doubled each month because I was £60 in debit due to the huge price increases they inflicted on everyone earlier this year! I asked why the shortfall of £60 meant a monthly increase for the next 12months of £21 - no credible explanation was given by a very condescending advisor.I asked about my water meter and was told I could check it myself by going out into the street and lifting the manhole cover - unbelievable.To top it all off my tap water is cloudy unless I run it for a couple of minutes first. I would absolutely go elsewhere if I could.Awful company with rude staff.
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Providing high-quality water, great service and value for money.