My experience with the service was frustrating. When I purchased my tickets, I specifically requested to change my return date without any additional charges. Initially, I was assured this was possible, but when I needed to make the change, I was hit with a £500 fee. The explanation given felt like a scam, especially since I was within 48 hours of purchase. I needed to extend my stay for personal reasons and was told there were no flights available on my desired date. This turned out to be untrue. After requesting a contact number for the airline, I noticed that one digit was missing, so I looked it up myself. The airline confirmed that flights were available that day and I was able to change my date for just £40. This saved me £460, which the service had tried to take from me. The airline informed me that this was a fixed rate as long as changes were made 24 hours before flying. When I reached out to the service again, Manisha stopped responding to my calls. I find the service to be dishonest and would advise others to steer clear.
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Southall Travel (www.southalltravel.co.uk) is one of the premier travel companies in the UK, renowned for offering travellers some of the most exceptional flight deals and holiday packages to destinations worldwide. The London based company specialises in curating bespoke leisure trips, from short breaks and beach getaways to city escapes, multi-destination adventures, honeymoons, all-inclusive retreats, and family holidays.
Through collaborations with top-tier suppliers, tour operators, and airlines, Southall Travel ensures that every holiday provides not only substantial savings but also unforgettable experiences. Whether you're yearning for beach holidays on the serene islands of the Indian Ocean, vibrant city breaks in America's sparkling metropolises, exhilarating safari adventures in Africa's pristine nature reserves, or luxurious getaways to the Middle East, Southall Travel caters to all tastes and budgets. Popular destinations such as India, Dubai, Thailand, Singapore, and the broader Far East are among their bestsellers.
With extensive travel industry experience and strategic partnerships with leading airlines, hotels, and tour operators, Southall Travel brings some of the most cost-effective deals available. Their user friendly website is a treasure trove of special offers not easily found elsewhere. Moreover, a team of travel experts is available around the clock, providing personalised service and ensuring a seamless, hassle-free booking experience for every customer.
As an IATA-accredited company, Southall Travel offers financial protection through their ATOL licence (5553).
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