Useless company. We bought an annual travel insurance policy. Had our baggage delayed for 5 days of a 9 day holiday. Airline advised us to claim through our travel insurance. Claimed online and one of the pre written options was baggage delay. Clicked on this, status bar thought for a minute, auto reply said ‘claim declined, your policy doesn’t cover baggage’ !!So. A travel insurance policy that doesn’t cover baggage…. !! Makes me think what else the travel insurance policy doesn’t cover - probably everything that is involved with traveling !Typical insurance company…. They’ll take your money but cover every base required to not cover you for what you assume you’re insuring against. The underwriter was AXA by the way. I’ve experienced their dodgy craftwork before now as well!Insurance cowboys !!
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Southdowns Insurance services Ltd is a General Insurance Intermediary located in West Sussex. We are licensed and regulated by the Financial Conduct Authority. Our authorisation allows us to arrange and assist in the administration of non-investment insurance contracts. You can check our entry on the FCA website at www.fca.org.uk.
We currently provide sales and service support for an International General Insurance Intermediary but also offer our own products underwritten by within the AXA group.
Our sales and service agents are experienced, knowledgeable and efficient, dedicating equal time and attention to service and query calls as they do to quotations and sales opportunities. We aim to provide a service that we can be proud of and one that we would wish to receive if calling or e-mailing into the office ourselves.See more
