What’s the point in buying travel insurance when the very thing that you are trying to cover for happens and then they don’t insure you for it? I won’t go into what happened specifically, but I provided substantial evidence, receipts, communications from travel company, hotel etc and my claim was just refused with no explanation as to why. Would at least be good to get a flimsy explanation as to why I was ripped off rather than being left completely in the dark. They seemingly have no contact email address or phone number to follow up on this, likely (and probably intentionally) buried deep in their website somewhere.
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Southdowns Insurance services Ltd is a General Insurance Intermediary located in West Sussex. We are licensed and regulated by the Financial Conduct Authority. Our authorisation allows us to arrange and assist in the administration of non-investment insurance contracts. You can check our entry on the FCA website at www.fca.org.uk.
We currently provide sales and service support for an International General Insurance Intermediary but also offer our own products underwritten by within the AXA group.
Our sales and service agents are experienced, knowledgeable and efficient, dedicating equal time and attention to service and query calls as they do to quotations and sales opportunities. We aim to provide a service that we can be proud of and one that we would wish to receive if calling or e-mailing into the office ourselves.See more
