Terrible experience. Don’t pay a dime here. Didn’t get my money back as I didn’t name I had a cough back in 2023.My insurance claim was for a food allergy anaphylaxis and they scrutinised my medical history to the point where the thought a chest infection or IBS was related to me and the experience I had when I was overseas. I found this to be insulting and unfair considering I can’t help having food allergies and that now, thanks to Southdown travel insurance, I can no longer get my money back due to a silly little cough I had in 2023. Unless you want your money back don’t go here. They are very snakey when it comes to your money.
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Southdowns Insurance services Ltd is a General Insurance Intermediary located in West Sussex. We are licensed and regulated by the Financial Conduct Authority. Our authorisation allows us to arrange and assist in the administration of non-investment insurance contracts. You can check our entry on the FCA website at www.fca.org.uk.
We currently provide sales and service support for an International General Insurance Intermediary but also offer our own products underwritten by within the AXA group.
Our sales and service agents are experienced, knowledgeable and efficient, dedicating equal time and attention to service and query calls as they do to quotations and sales opportunities. We aim to provide a service that we can be proud of and one that we would wish to receive if calling or e-mailing into the office ourselves.See more
