Great customer service but poor business choices! I have been buying travel insurance with Southdown for the family for a few years and never had problems. This year upon renewal , my husband and son’s policies were virtually the same but mine went up by 76%. The company wouldn’t budge with the latest quote so I had to downgrade from worldwide to Europe to have a decent price ( my husband and my 15 year old son are currently paying the same as me to have worldwide cover ) . It does not make sense and I could not change their mind. Next year we will all go with another provider.
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Southdowns Insurance services Ltd is a General Insurance Intermediary located in West Sussex. We are licensed and regulated by the Financial Conduct Authority. Our authorisation allows us to arrange and assist in the administration of non-investment insurance contracts. You can check our entry on the FCA website at www.fca.org.uk.
We currently provide sales and service support for an International General Insurance Intermediary but also offer our own products underwritten by within the AXA group.
Our sales and service agents are experienced, knowledgeable and efficient, dedicating equal time and attention to service and query calls as they do to quotations and sales opportunities. We aim to provide a service that we can be proud of and one that we would wish to receive if calling or e-mailing into the office ourselves.See more
