After my review about a straight forward claim date of claim 26th June 2024, I phoned yesterday after being told a decision would be made between 7am-11an yesterday!!!! to find out nothing had been sent!!! Was told I have to a further 5 days to wait!!! as had been sent to the medical team! It was sent to them months back!! I have already made a formal complaint! AVOID absoulte j9ke of a company!!!!! AVOID!!!! I'm going to contact the Financial Ombudsman myself as now had the 6 weeks to look into my claim!!! Whatever you do DO NOT USE THIS COMPANY!!!!!!!!!
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Southdowns Insurance services Ltd is a General Insurance Intermediary located in West Sussex. We are licensed and regulated by the Financial Conduct Authority. Our authorisation allows us to arrange and assist in the administration of non-investment insurance contracts. You can check our entry on the FCA website at www.fca.org.uk.
We currently provide sales and service support for an International General Insurance Intermediary but also offer our own products underwritten by within the AXA group.
Our sales and service agents are experienced, knowledgeable and efficient, dedicating equal time and attention to service and query calls as they do to quotations and sales opportunities. We aim to provide a service that we can be proud of and one that we would wish to receive if calling or e-mailing into the office ourselves.See more
