Back in 2022 my partner bought travel insurance for the both of us for a holiday to Greece. Whilst there we both suffered allergic reactions to something and were admitted to a private clinic for tests. 12 months on and Southdowns have paid my partner’s bill but are refusing to pay mine because I didn’t disclose a UTI infection I received antibiotics for 6 months prior to the trip, which was completely unrelated to the allergic reaction BOTH I and my partner experienced in Greece. Stuck with a £900 medical bill we cannot afford. I’m 5 months pregnant and stressed out of my mind. Absolutely disgusted with the service and result.
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Southdowns Insurance services Ltd is a General Insurance Intermediary located in West Sussex. We are licensed and regulated by the Financial Conduct Authority. Our authorisation allows us to arrange and assist in the administration of non-investment insurance contracts. You can check our entry on the FCA website at www.fca.org.uk.
We currently provide sales and service support for an International General Insurance Intermediary but also offer our own products underwritten by within the AXA group.
Our sales and service agents are experienced, knowledgeable and efficient, dedicating equal time and attention to service and query calls as they do to quotations and sales opportunities. We aim to provide a service that we can be proud of and one that we would wish to receive if calling or e-mailing into the office ourselves.See more
