This company is frustrating and unhelpful. The service is terrible, with trains frequently delayed. When attempting to claim compensation, the amounts offered are minimal, leaving those of us who work hard feeling undervalued. The trains are outdated and not well-maintained, even the so-called high-speed options are lacking, especially considering the high fares. It's better to drive, take a coach, or even use a rideshare service. I cannot recommend this company.
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