“You can't market defective products effectively.” Housing Ombudsman reference 202217437. I have gone through yet another complaint process, and after wasting my time for months, a representative made the incorrect claim that my tenancy started in 2022. In fact, that’s when a problematic tenant moved in above me. He also stated he has no records, which is incorrect. I have previously sent diary sheets via email and recorded delivery. So, what happened? This appears to be another narrative from the organization, dating back to when I first complained about chronic damp in 1997. For the record, my dehumidifier removes fifteen liters of water from just one room every two days, and the humidity level is over 50%. This is not condensation. For nearly thirty years, I’ve been blamed. This organization is a criminal enterprise. If they had been held accountable at least once during my tenancy, I wouldn’t be here today. I have also received no response to my latest email.
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