After owning a property with this organization for eight years, I can confidently say they are the worst company I've ever dealt with. Throughout my time with them, there hasn’t been a single competent individual, and the high staff turnover means I never knew who was managing my case. Issues remain unresolved, repairs take indefinitely, and the lack of response to emails is overwhelming. For instance, a leak at my property took two years to be deemed 'fixed' even without a tradesman ever being sent. The recent sale of my property was chaotic; despite providing photos and floor plans, it took over a month to list it, another month for the first viewing, and three weeks to confirm a buyer had made an offer two weeks prior. The sales team appears clueless about the process, and I would rather face a bucket of bees than deal with them again. Consider this a warning.
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