Appalling company, I phoned them up to try and arrange a payment plan for £86.81, you get though to a indian call centre, a woman who can just about speak English, you have to keep asking her to repeat herself, noisey background with people talking and laughing. I told her I want to pay 3 installments of 28.94 to clear the balance, put me on hold for 15 minutes, then told me I have to pay full amount or set up a direct debit of £31 per month for 6 months
So they end up taking more of my money in advance, as if they are not robbing us enough. I will set up a standing order to pay the balance, all the time customers are paying by direct debit they are earning interest on your money getting even richer, its a shame you are stuck with this company and you cannot switch, not useless you move to a different part of the uk.
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