I have a lot to say about this place. Some good some bad. I went for the panda experience, it was amazing, the woman was lovely and I really enjoyed it. However as i went around the zoo I seen many distressed animals. I found a zebra in a tiny enclosure, pacing. Very clearly distressed, very disappointed with the place to be quite honest. The tortoises were in a very small enclosure, bear in mind these were large tortoises, I didn’t see them move once. Probably about 6-7 of them huddled in a corner. Went back a few hours later and they were still in the same place. Many of the animals were pacing, including a leopard. The rhinos were not in a suitable space. However I will note a few positive things. The red pandas seemed very happy, in a great enclosure with a clean and safe environment. The parrots were adorable and seemed happy. The prices in the gift shop was outrageous, the keyrings were 8.50 each, we only found that out AFTER purchasing because they had no price anywhere. The soft toys were about 40 quid, considering the zoo was awful I would atleast expect something decent from the gift shop. Overall I am worried about the animals welfare, they were very clearly not happy and it really does need sorting. Considering a lot of the land was empty they had more than enough space to keep them happy, however they didn’t use this land. This place really does need assessing by a professional.
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