southlakessafarizoo.com

2.6
2.6 Based on 54 reviews

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Average Rating

2.6

/
5

54 Reviews

5 Star
28%
4 Star
6%
3 Star
7%
2 Star
15%
1 Star
44%

All Reviews

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Review Time

Jessica Baker
Just got back from a fantastic day at…

Just got back from a fantastic day at south lakes zoo , we had a fantastic day learning about the rhinos and feeding and helping with the mucking out ! We learnt so much about these amazing animals .All the animals seemed very happy all the enclosures were clean and well maintained.The staff were friendly and very knowledgeable and seemed to really care about the welfare of their animals .

5
Date of experience: Oct 25, 2024
Extremely disappointed and feel ripped off

I have a lot to say about this place. Some good some bad. I went for the panda experience, it was amazing, the woman was lovely and I really enjoyed it. However as i went around the zoo I seen many distressed animals. I found a zebra in a tiny enclosure, pacing. Very clearly distressed, very disappointed with the place to be quite honest. The tortoises were in a very small enclosure, bear in mind these were large tortoises, I didn’t see them move once. Probably about 6-7 of them huddled in a corner. Went back a few hours later and they were still in the same place. Many of the animals were pacing, including a leopard. The rhinos were not in a suitable space. However I will note a few positive things. The red pandas seemed very happy, in a great enclosure with a clean and safe environment. The parrots were adorable and seemed happy. The prices in the gift shop was outrageous, the keyrings were 8.50 each, we only found that out AFTER purchasing because they had no price anywhere. The soft toys were about 40 quid, considering the zoo was awful I would atleast expect something decent from the gift shop. Overall I am worried about the animals welfare, they were very clearly not happy and it really does need sorting. Considering a lot of the land was empty they had more than enough space to keep them happy, however they didn’t use this land. This place really does need assessing by a professional.

2
Date of experience: Oct 24, 2024
CC18
Animal cruelty

Animal cruelty. This zoo needs ro be closed and the management to be jailed.

1
Date of experience: Oct 21, 2024
Sebastian Johnson
Very run down

Very run down, overgrown enclosure's baby changing units inadequate (cold hard worktops) no edge protection to stop them rolling off, the door wouldn't shut right so toddlers can walk out freely the coffee in the cafe was expensive and vile all the enclosures need and good sorting out everything seems to be rotting away such a shame,

1
Date of experience: Sep 25, 2024
Andy Adams
Miserable place, miserable workforce and miserable animals

We've been coming here for over 10 years.Missed last year and what a miserable change for this year .Where the penguins used to be there were rats (wild) living with ducks.When I asked about where the penguins had gone "we don't have them now "was the reply from a member of staff as she hurried past.Wolves have gone ,no birds of prey ,no exotic birds -the zoo is half empty .And the half that is used the animals are as miserable as the staff .We went on a £2 ticket but wasn't even worth that .We spent 45 minutes and came out .Am more disappointed that I actually went in .It's run down,dirty,signage is all faded (just like the rest of the zoo ) and the animals are not well cared for.WHAT WENT WRONG!!!! Time to close it down and let the animals go on to better places .And its such a shame because they used to do so much conservation work.Feel sorry for anyone that paid more than £2 a ticket .Close it down !!! Wis

1
Date of experience: Sep 24, 2024
Arnold Foster
Soo Sad 😔

Took my girls today, I've been to the zoo before and it needed abit of help then.I was so sad to see the state of the Zoo now.It was sooo run down. Overgrown with weeds and most of the enclosures are now empty. The animals looked so sad and bored it broke my heart.

1
Date of experience: Sep 20, 2024
Cliff Harris
Heart breaking to see had bad this zoo…

Heart breaking to see had bad this zoo has become.Please please swallow your pride and allow yorkshire wildlife or any other zoo to take over.Run to the ground.Do it for the few animals you have left.Not a shadow of what it used to be.

1
Date of experience: Sep 06, 2024
Cathleen
Really sad to see the zoo in this state…

Really sad to see the zoo in this state ..visiting over 10years now The zoo really needs some intervention! The place is run down, abandoned enclosures, more no entry signs than readable posters , lots of missing animals , ones which are left looked distressed and sad, (more animals leaving in coming months) enclosures were dirty and in need of attention ,paths and walk ways overgrown,the play park is closed off unabke to play on ,missing seats on zip lines.. and don't even get me started on the once amazing food venue at the back ..rotten dirty backstreet chippy counter is all that stands ..not even a salt shaker dirty labelled pop bottle! Ceilings are collapsing also! Food was vile! What has happened to this zoo !!! We've came to xmas dinners with santa , halloween parties , yearly visits ! The place looks like it's about to close ! Don't be fooled by the cheap tickets , they are trying to get the bodies in , without this , safari zoo will be closed soon unless something drastic is done..Once past the beautiful entrance and shop , it's sad and depressing give it an hour and after initial excitement of being able to see stunning animals up close this zoo isn't patch on what it once was , we loved this place , will not be returning let them close and let them animals live a better life elsewhere !

1
Date of experience: Aug 20, 2024
Penelope Taylor
Not what it used to be.

I had visited this zoo previous to our recent visit and could not believe the difference. Past experience was fantastic, however this time i came away feeling disapointed and a little sad if im honest. A brilliant place has been left to run down, everywhere seemed overgrown with weeds. A lot of the animals were gone or not to be seen ( i know this is the nature of some animals) the overgrowth didnt help. Then we get on to food. No picnics allowed but there are a lot of kiosks selling the usual ice cream and snacks and i remembered there was a resturant. The resturant is now a chippy. The menu basically fish, sausage,burger and of course chips. Not much choice for children especially the picky chicken nugget eaters. Food was vile and if that wasnt enough to put me off the place didnt look the cleanest there were flys all over the uncooked and uncovered chips on the bench behind the fryer staff were obviously rushed off their feet and the queue was out the door. If i were you id opt for the pre packed sandwiches but at £4.50 each this could be an expensive choice. The sun shone and it wasnt excessively busy walking around the zoo but its definetly not what it once was and not worth the 2.5 hr drive.

2
Date of experience: Aug 01, 2024
Mayola
Best UK Zoo to date

Probably the best zoo we’ve been to in the UK. Huge variety of animals and almost all can be really close encounters. Feeding experiences are brilliant and staff really friendly. 4 stars not 5 as I felt most animals had ample space but did feel bad for the jaguars who just kept pacing looking frustrated and a bear in a small looking area inside a cafe.

4
Date of experience: Jul 07, 2024

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