southwarkleisure.co.uk

2.2
2.2 Based on 13 reviews

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Sharon Long
Proceed with caution

Exercise caution with this gym! They renovated the facility, but essential equipment for beginners is missing. They mislead members about cancellation policies to avoid losing subscriptions. The staff seems uninformed, and management is equally clueless about the equipment. I was told weights would arrive soon, but the timeline keeps extending. The cancellation process is also unnecessarily complicated. This has been my worst gym experience, and I urge others to consider alternatives with better facilities and staff.

1
Date of experience: Nov 24, 2024

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