I went online to Southwest Getaways and booked a Las Vegas vacation package for airfare and hotel. Once I got thru the process and paid at checkout, the website gave me a trip confirmation number, and then threw an error message stating part of my vacation did not book. They charged my credit card right away. I immediately called SW, the agent told me he didn't know what happened but would cancel that trip and try to book it manually over the phone. Guess what, the Agent booked it manually and another error! Now I have been charged for 2 Las Vegas vacations with no actual trip booked! I have over $3000 on my credit card and have been trying to get a refund for these charges from them for two weeks now and they tell me it could take upwards for 30 days!! Real good scam they got going. They charge you and don't provide a vacation and then get to earn the interest for a month off the money they charged you! I will be contacting the Attorney General to complain about this scam! Never again and I will make sure everyone I know never books with them.
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