I am not a tenant of Sovereign, however they are responsible for the street lighting in my road.We live in a cul-de-sac with many older residents and the street lighting has been broken for two weeks now.I have called them twice and my neighbour has also called them, to no avail.It is rural where we live and there is no lighting apart from the street lights and it is totally pitch black outside of my property .I was told when calling yesterday that this job has been given to a contractor and it would need to be chased, but they didn’t have the contractors phone number!They looked this up and then told me that there was no answer and the mail box was full so they couldn’t leave a message.I was on the phone for 23 minutes and got nowhere.The women on the other end of the phone did not appear to know what she was doing and despite telling her where I lived on two separate occasions she got the wrong area and tried to tell me they were not responsible - I KNOW THEY ARE.What a joke
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