I bought the original model from this company and faced weeks of waiting without any updates. I was repeatedly told it would ship the following week. Eventually, I received the printer and set it up, but as someone experienced with various printers, I found it needed constant adjustments. Changing filaments that require different bed temperatures means you definitely have to recalibrate the z-height each time. I encountered numerous failed prints due to inconsistent z-height. Despite running every test and calibration, I would achieve a few good prints only to have several fail because the print head was either too close or too far from the bed. Ordering parts is a gamble regarding timely delivery. I ordered a new head and an upgrade kit on 11/30 and reached out on 12/12 for an update, as I hadn't heard anything. They assured me it would ship on Monday. I mentioned I had pending orders and would keep it with them if it shipped. Now it’s Thursday, and I just received an email saying it was shipping, but it only showed a pre-shipping label. I’m done with this company. Once the new head arrives, I plan to sell it online. I’ll be purchasing another model from a different brand that consistently delivers great results without the hassle. Save your money and invest in a reliable printer instead.
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Find high quality 3D Printers, its parts accessories and filaments at Sovol. We offers the affordable price, free shipping and top rated customer service.
