My Order of 3 Doors. Quoted one price then charged a dearer price. I should have checked.Absolute Joke from start to finish. Eventually delivery and fitting date came: got a call van broken down we can fit next week?? i asked them to hire a van i just got the run around. 1 week later Tuesday 3rd February 2026. They turned up at 2pm when was expecting at 9am. They were a crew from another company who had never worked for this company before. They had to go to 2 differnet places to collect my doors. Front door was ok as requested, other 2 doors half glazed ( glass was not available ?) I ordered 5th December and was told they was ready early January. ok so then i asked for front door to open opposite side GREAT and others to be as they was origionally. I recieved one for the back door opening inwards unstead of out! they had already removed my door before we was aware and we was furious, we was then told we had requested this but we had not signed anything to the sort and when the owner sent me over the order it had been manually changed from the copy i had received by email. Anyway we had no choice but to accept this and it was Bogged to fit but was hitting my oiler Pipes so i got a quotation from the com[any who had just fitted my boiler and they quoted me £100 to move pipe. Door company were not happy i wish i could put photos on here. Anyway third attempt of sorting my order Tony came and was to finish off doors cement base corners and finish the doors off with trims and fit cat flaps as i had requested and they were on our order form. He asked did i want them to the side or in middle ? and i said middle please. I was busy and i came back and he put the Cat flaps half of the way up the door in the middle. I have a cat not a tiger there is no way he will reach then. i believe this was done malliciously as we had been arguing still about the £100. My large Labradors can just reach them to put their heads through thats how high they have fitted them, total joke. He looked at me and said i have been fitting these for over 10 years this is where they go !!!! my cat cannot reach them to use and there is a big drop the other side. i am aware cats will climb but come on !! now they have told me i should pay the £100 for Pipe move and unless i pay them i cannot have my guarantee paperwork. Please do not use them it will be a huge mistake for you.
Claim your business profile now and gain access to all features and respond to customer reviews.
