Review Time
Still waiting on my seeds. Ordered 2 Feb, website states 3-5 days for delivery, had an email 3 Feb stating potential delivery delays but they were still working to the 3-5 days. Had an email yesterday some seeds I ordered were out of stock, did I want to wait for them or pick another type of seed. Replied stating to just swap them for another similar type and have heard nothing since. Clearly judging by the plethora of of reviews about delayed deliveries 3-5 days is not possible for any order. I'll wait another week.
Still waiting on my seeds. Ordered 2 Feb, website states 3-5 days for delivery, had an email 3 Feb stating potential delivery delays but they were still working to the 3-5 days. Had an email yesterday some seeds I ordered were out of stock, did I want to wait for them or pick another type of seed. Replied stating to just swap them for another similar type and have heard nothing since. Clearly judging by the plethora of of reviews about delayed deliveries 3-5 days is not possible for any order. I'll wait another week.
I placed an order on 2nd February and have had zero communication, zero updates, and zero delivery.No emails, no tracking, and complete silence. This is unacceptable customer service and unprofessional. To anyone thinking about ordering from here, don’t. Save yourself the stress, waste of time, and potential lost payment.If you, like me, have had no delivery and no contact, contact your bank with this Trustpilot page and your invoice they are be able to help you get a refund.Avoid SowSeeds at all costs.
Thank you for notice of shipment.The seeds arrived by post today as promised.10 seeds in the Buffalosteak, 20 seeds in the Fiorentino, and 0 (zero) seeds in the Coure di Bui.Three questions :-1) Are you going to rectify the empty packet?2) Are these seeds genuine (smallest buffalo seeds I have seen)?3) Do I need to put this warning on Social Media? You seem very busy, but I look forward to your urgent reply about the empty packet.
Placed a £20 order at the beginning of Jan hoping for their stated delivery of 3-5 days. After 2 weeks of no delivery nor any dispatch email, I emailed them asking for an update. This got ignored..The following week I emailed again asking for a refund as I was going to buy elsewhere (and did so) and at the same time I did their ‘contact us’ on their website stating the same. They eventually decided to reply to me simply stating ‘your order has been dispatched’ no apology no nothing and clearly no refund I asked for. I have already received my order from another company (within a few days like it should be) and today I have just received my order from this company. I am now left with double that I didn’t need. The money is annoying but hey ho, the rudeness of ignoring emails and not even respecting what has been asked for is something else. Avoid like the plague
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Sow Seeds supply a large range of quality Vegetable Seeds, Chilli Seeds, Green Manure Seeds, Cut Flower Seeds and Wildflower Seeds.
All our seeds are supplied in our exclusive branded packets which includes useful sowing instructions on the reverse. All the sowing information and growing tips we provide has been written by us from first hand experience of growing the variety in our trial garden. All seeds are in stock and dispatched the next working day. See more
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