I did business with them last year with great prompt shipment and results. However, I placed an order with them over a week ago for a customer who needed the parts within a week. Order number 26PINV052453. Parts were in stock and supposed to ship to US in 1-3 days. Still says in process. Now been 10 days. Even paid extra for expedited shipping. Chat couldn’t help. Only could tell me what I could see on line for myself. US phone person was useless as well. Chat told me to send an email so I did. 3 days have gone by. No response. Sent a follow up email. No response. I called direct to Europe and got a robot who said no one was available. So they took my money and looks like they scammed me. Can’t believe it. They seem like a legit company but I can’t get any answers about my order. My customer still needs the parts! Does anyone care? How can anyone run a business like that?
Claim your business profile now and gain access to all features and respond to customer reviews.
Next-Generation distribution of spare parts to empower your business. We share expertise with competitive products.
