My experience with the management team has been extremely disappointing, and I feel compelled to caution others considering this location for virtual office or business services. After signing up and paying for my virtual office, I anticipated a seamless activation process. Instead, I faced complete silence from the management team. I submitted all required documents promptly and opened over 7 support cases, yet received no response from the Community Manager or the local team. There is no direct contact number, inadequate customer support, and a lack of accountability from the building management. Despite numerous follow-up attempts, I was left waiting with no contract, no activation, and no assistance — even though my payment was processed immediately. This situation has caused significant delays for my business setup and added unnecessary stress. In contrast, other providers deliver immediate agreements and genuine support, while this service offers no communication and no clear timeline.
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