If I could rate this 0 stars, I definitely would. I purchased two watches in June, and for the past month, I have faced ongoing issues. I can't use the watches, can't track my children, and they can't communicate with each other. I've been emailing the company for three weeks, but they respond every few days without providing a phone number or alternative contact method, offering the same reply each time. The watches became unusable after the app upgrade, and the customer service has been shockingly inadequate. Avoid this product.
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