I had two watches for several years, and they worked fine for basic communication. Then came the new app, which has created chaos. All contacts are missing from one watch, and now they must also download the app to be added as contacts. This is ridiculous and overly complicated. The app has destroyed a previously simple system. Don't waste your time—consider a different product that works better. They don't respond, and the online instructions are inadequate and often incorrect. How can you introduce an app that deletes contacts from kids' watches just to push for app downloads? If I'm wrong, why don't you respond to my requests?
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