I placed an order purchasing parts recommended via their registration search facility. Dispatch and delivery were excellent but 2 of the 4 parts were not the correct items for my vehicle. Interestingly, their site lists the correct part as not fitting my vehicle, of which they only had front left listed.
After an email to support I received a response from Noah requesting further information about my vehicle in order to remedy the situation. I replied straight away and have received crickets in response despite sending further follow up emails to Noah via support and the online contact facility.
Sparesbox's phone number 1300 117 587 is disconnected when I call......very dodgy.
I require the parts today not some time in the future so I had no choice but to reorder from another supplier who answered my calls promptly with courtesy.
Meanwhile here I am with $414 worth of useless parts and $400 of parts coming.
Thanks Sparesbox
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With our vast selection of 4x4, performance, and service parts, we’ve got all your automotive needs covered. And with huge names in tools and electronics, we can help you stock your workshop or garage as well!
Since 2014, Sparesbox has grown to become the largest online auto parts store in Australia with over 260,000 loyal customers and counting! We currently sell products from over 200 reputable automotive brands, offering more than 240,000 products for all car lovers!See more
