I’ve been a Spark Driver delivering for Walmart for almost 3 years with a perfect record — no customer complaints, no safety issues, no missed deliveries. On May 30, 2025, my account was suddenly deactivated due to a vague “identity verification” issue.I’ve never changed my ID, phone, name, or login. My license and documents are current. Nothing was ever flagged before. I immediately contacted customer service and was told my only option was to file an appeal. I did — and then heard nothing. No real explanation. No human contact. Just silence.I depend on Spark for income, and being locked out without any due process or transparency has been devastating. There is no clear support channel, no one to escalate to, and no accountability for how they handle driver deactivations.Even the Better Business Bureau refused to process my complaint at first, assuming I was an employee (I’m not — we’re independent contractors).Walmart claims to value ethics and respect, but this situation shows how disposable drivers are to them and their third-party partner Steer. If Spark can deactivate anyone instantly — without warning, reason, or review — how is that fair or safe for thousands of honest gig workers?I’m sharing this to warn others and hopefully get the attention of someone at Walmart or Steer who actually cares.We deserve fair treatment, clear communication, and a real appeals process.
Claim your business profile now and gain access to all features and respond to customer reviews.
