Reference# 250118-028311 / 250118-032598 it has been 20 days since my app has had this error that is stopping me from starting my shift from being able to accept deliveries. I'm a top rated driver and have worked for you guys for 2 years almost 3000 orders delivered. And now I have no job and no way to earn money or pay my bills. You guys screwed me over by not fixing this error in the app for over 20 days plus 2 weeks of being deactivated for no reason! What the heck is going on? I have not even been contacted by anyone. I've done all possible troubleshooting on my end daily. PLEASE GET IT FIXED NOW! I HAVE PROVIDED ALL THE INFO YOU NEED BELOW!have attached screenshot of fatal APP ERROR BELOW. I have completed around 3000 deliveries and now my app is experiencing a fatal error that no one has fixed tech team keeps deleting my escalations without fixing the issue all possible troubleshooting has been completed daily on my end. App is up to date and in app troubleshooting says I'm good to go, drivers license and insurance are current app sign in and sign out is done daily as well as app being deleted and reinstalled.ERROR on home screen above spark now button saysIDENTITY VERIFICATION ERRORA recent verification was abandoned. Pleasetry again in a few minutes.Then when I click on spark now button another message pops up sayingActions need your attentionSpark Now can't be turned on until the necessary actions are complete.It's been over 30 days now and I have not been able to accept deliveries this is my only income and I have worked for you for years. I'm at risk of losing my place I live due to bills not being paid for so long because you won't fix my app this is an EMERGENCY! URGENT! PLEASE HELP NOW! DO NOT DELAY!NAMEQuentin FogalRandom order number if needed#2655 Walmart Detroit lakes MN#200012883032884 status deliveredScreenshots of in app error are posted below please fix asap
Claim your business profile now and gain access to all features and respond to customer reviews.
