Unfortunately, my experience with SPC Free Zone has been extremely disappointing and is the main reason I decided to close my company.
The processes are unclear, constantly changing, and poorly communicated. During the company cancellation, the Business Owner Resolution (BOR) was returned to me multiple times despite the fact that it was filled and submitted at their own center. Even at the final stage, the process remained disorganized and inefficient.
The assigned agent, FREDAH, was unable to provide a clear end-to-end process, a defined path, or transparent costs. I had to keep chasing for information, and every time I asked, new requirements or new costs appeared. There was no consistency, ownership, or proper guidance.
What makes this worse is that this is not a one-time issue. The exact same problems happened last year during license renewal and FTA registration, and now they are repeated again during cancellation. This clearly reflects poor internal processes, weak training, and very bad communication.
Because of this experience, I am moving forward and opening in Ajman, where I have found much better support, clearer processes, and proper assistance.
I do not recommend SPC Free Zone for anyone looking for professional, transparent, and reliable business setup or support.
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