Total ripoff... the migration was a nightmare. I had no service for 3 of the 4 weeks...numerous attempts to phone, email, fill out contact us forms online resulted in nothing. No response. Why are customers forced to top up a minimum of $25 at a time? We are being overcharged ...I went with Chatr because Freedom could not port my number!!! so far so good...signal strong, zero dropped calls data works as expected...inconsistent with Speak Out. 1 bar service at best 2 bars...Data was in and out...unable to make or receive phone calls for 3 weeks...pathetic service I complained to CRTC and twice now, they email me back saying sorry for the delay they have escalated the complaint but still waiting...not surprised. I am sure many are filing complaints. If anyone wants to start a class action case I am on board. They even made it difficult to port my number over, cutting my service a day before plan expires so I'm forced to top up more that I should have to to have active service restored just to be able to cancel...Freedom mobile told me it takes 2 weeks to port. Remind them that your phone number is your account number include your IMEI and password (PS) Speakout blocks the easy check feature so you have to do it physically...I have a Pixel 10 ...no one else makes it this difficult. I am out my balance , my time, my service, almost lost my number...Still waiting on CRTC ...SpeakOut are unethical crooks...good riddance. I will never return, even if they offer me a years free service. Go to hell. Avoid...You have been warned!!!
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