Ordered replacement contacts 14th November. Received update via email 2nd December ,order delayed - standard excuses- nothing definitive. 8th December I called the 0800 number and was told they had been dispatched then line went dead. I phoned back waited 5 minutes for my turn in line. Got a different person who told me the order had not been dispatched. Said they would contact my local Specsavers to organize samples which would be supplied express. Meantime I have no contacts and no idea when the order will be filled. Very frustrated.
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