specsavers.co.uk

4.5
4.5 Based on 963 reviews

Specsavers delivers high-quality, affordable optical and hearing care including home visits....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Charlotte
Glasses collection.

The site test etc a couple of weeks ago was all good and as expected. Went to collect our (Mum and I) glasses yesterday. Took a while to locate and then when he did this is where all the fun began, my Mum thought I was being difficult but he couldn’t get the frames to sit comfortably for me no matter how many times he said he’d make an adjustment. We got the tightness sorted then it threw out the alignment of the lenses so one was sat flush on my cheek but the other one felt far away. Mum also experienced the same thing when he got her specs out. Just felt like he needed help but refused to get any. Ended up spending 40 minutes tinkering around with them before we got to a point where they were ok. Will have to go back though as I’ve just realised that a bit of the frame is melted where he must have heated it too many times. Sigh

4
Date of experience: Nov 09, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More