Audiologist is not great at the Sheffield Moor branch. I bought a pair of Signia C&G IX hearing aids for just under £3000. The audiologist fitting them was rummaging around for a pair of buds size M, not organised at all. He called me back two weeks later to see how the aids were working for me and the right aid hadn’t been working at all. He swapped it and all seemed better then he was about to dismiss me when I reminded him he was going to pair my aids to the app. He tried several times unsuccessfully then suggested I visit a branch closer to my home to get them paired. I visited that branch today and they’re shocked that this was suggested. I’ve made another appointment at the Moor on Saturday and if they can’t pair the aids I’ll hand them back for a refund. I’m not happy with the aftercare at all
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Specsavers delivers high-quality, affordable optical and hearing care including home visits.
