I arrived 10 minutes early to pick up my glasses but felt completely overlooked. I made the mistake of not fitting the typical customer profile (arrived on a mobility scooter). While I waited for assistance, I was ignored, while other customers who came in after me were promptly attended to. This was the second issue I faced regarding these glasses, as my initial eye test results were not documented and had to be redone. Overall, it was a frustrating experience, and while the staff seemed busy, the disregard for an older disabled individual felt quite inconsiderate.
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Specsavers delivers high-quality, affordable optical and hearing care including home visits.
