specsavers.com

4.5
4.5 Based on 1.7K reviews

Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark....

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Chris
same old rubbish service

same old rubbish service. I got my eyes tested last week. I told the tester that I didnt want my reading glasses to be set so that I have to read a book 6" away from my face, but today when I picked them up this was exactly the case. The others they replaced were better than these new ones. Its the same old same old. No one at my local specsavers takes a blind bit of notice. "You'll get used to them " is their answer. I am absolutely furious that no one at my local branch has taken any notice of me as a customer, and that I am now left with glasses that were worse than before! Why dont businesses listen to their customers? I feel that I have been totally fobbed off by specsavers staff at my local branch. I have to tell them what I require from my lenses and they dont take a blind bit of notice. I want these glasses lense replaced or I will never use specsavers again.

1
Date of experience: Nov 06, 2025

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Business Details

  • Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.

  • language https://www.specsavers.com

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