I have been to been using Specsavers Tunbridge Wells for approximately 25years. I have always been satisfied with the service I received and their glasses. Unfortunately my latest visit was an absolute disaster.I had a scheduled eye test, advised adjustments to my lenses were necessary. I ordered five pairs of glasses, two new frames, three frames reglazed at a cost of just under £500.When I went to collect my order, all five pairs gave blurry vision. Another eye test was booked , the initial test results were found to be incorrect. Another set of lenses were ordered. Thankfully the replacements were ok. On wearing on pair of the sun glasses, the lenses fell out. Yet another visit, new lenses required. This whole episode has left me utterly exhausted and extremely disappointed. My Wife and I will not be returning to Specsavers in the future. We have been recommended by friends to use Boots in the future.
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Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.
