Today visited the Cramlington store. On my previous visit I would have been pushed to award 2 stars. The atmosphere and staff attention was awful. Herded around like sheep, no real interest from floor staff (except to sell you the dearest specs and lenses they could).I had seriously considered moving from this branch but now so pleased I gave it another go.Much nicer atmosphere, staff friendly and helpful. The Optician lovely and helpful explaining everything clearly and answering my questions with patience. I had fully intended purchasing my actual specs elsewhere after my money grabbing experience last time, but they had a brilliant special offer on! The icing on the cake was the lovely Molly, who helped me choose my frames with real interest. She was so patient and understanding of my needs and affordability. I left the shop a lot lighter of step (& wallet) than previously!Thank you lovely Molly. You are an absolute credit to your store and yourself.
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Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.
