specsavers.com

4.5
4.5 Based on 1.7K reviews

Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark....

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Tim Thomas
Specsavers Fleet - Completely unacceptable

Specsavers Fleet Visit 1 Eye Test. At which I asked if they can duplicate the prescription on an existing pair of Porsche frameless frames. I was advised yes, I said I would return the day after with the frames and that was agreed. I also was asked to pay for a new prescription on frames I had with me. Which I did.Visit 2 At the reception desk I was advised I could NOT duplicate the prescription on frames they had not supplied.Visit 3 Invited to have the new lenses fitted in to the original frames. One hour later, the lenses were completely incorrect. I am long sighted and needed a very mild adjustment to enhance near sight for reading. So, I have visited three times, in a working week. Still no glasses, two car parking fees and complete waste of time. Do I need to say more. Useless.

1
Date of experience: Aug 13, 2025

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Business Details

  • Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.

  • language https://www.specsavers.com

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