specsavers.com

4.5
4.5 Based on 1.7K reviews

Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark....

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Kristin Reed
AVOID if you're vulnerable

Pinner store: Broke the Consumer Protection Act 1987 Article 20. Their glasses have labels advertising one price and they tell you to pay a higher one when you've finished doing everything. Reason: They didn't change the labels two days ago when they were meant to and the law doesn't matter according to one of them because she'd made another customer pay before me! I know my rights and advised them that I am a vulnerable adult. Doesn't matter! "you pay £30, yeah?" Nope But I logged a complaint, because my vulnerable status is protected by law and the pricing of items in retail DOES matter! Misleading customers is not according to the law and trying to force people to pay what they say a price is not quite the standard I think the company wants to show.

1
Date of experience: Jul 12, 2025

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Business Details

  • Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.

  • language https://www.specsavers.com

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