After waiting a week for my glasses to arrive I went into collect them only to be given the completely wrong prescription. My vision was worse with them on than without! They then notified me that they had to be remade so it would take another week!!! No urgency, no apology nothing! After a week I had to call them again as had not been contacted to be told that they would be at least 10 days! So was given the wrong information from the beginning. I asked if they could make a call to see if it could be expedited as it was there error and still haven’t heard anything. It just doesn’t feel me with confidence and I will not be going back to the Cromer branch ever again.
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Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.
