Issue of manner in which prescription change discussed ; actually heart I went for a second opinion elsewhere . Caused distress as told an urgent referral to eye hospital was required ! Still waiting that urgent appointment 3 mths later !New lense were not delivered but retained in store - despite agreement to send out . Then I choose glasses - 10 days later informed prescription will not fit the frame ! Why wait for this time - required yet another trip and cost to revisit . Store director promised call - still waiting . 30 years a loyal customer - I think I’m the one offering lyslty not the other way round !
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Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.
