Booked in for ear wax removal at the Boston Branch having been to there Skegness branch and Peterborough branch for this procedure previously. The difference was night and day. I was greeted and didn’t wait long for my appointment. I was asked lot of questions and medical history which was expected but person stated they had bad allergies and was constantly coughing and drinking water. In my past experiences they have a camera and monitor so you can see what’s happening as the procedure progresses. NOT in this branch, it was all done by feel and what she could see with naked eye, I had a ‘funnel’ type device fitted in my ear and then she used her suction wand. I have never experienced pain or discomfort in all my previous visits to both specsavers and other clinics that do this procedure but I can honestly say that I have never experienced pain like it before. I ended up coughing, feeling nauseous and my eyes were streaming as she dug around obviously without sight of what was happening as she needed to stop several times to look into my ears with an otoscope then continued with suction.I will certainly not be using this branch for any further treatments or visits as I had hearing test booked but now cancelled.
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Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.
