a BIG thank you to one of the most friendly and professional ladies in the Specsavers group : Bianca from the Kolonnade branch . Than you for your approach and help with regards to my mom's glasses that had a wash in our washing machine , and ended up skew and in 2 x pieces. You took it upon yourself to speak to the repairs gentleman , and had my mom's (very old) glasses fixed at NO COST. As a SASSA pensioner my mom is grateful not to have paid a cent for the repairs. Thank you Bianca for phoning me within 2 hours after handing in the glasses , to the point where you confirmed that the glasses are ready for collection , and handling me with the utmost respect even though we did not pay for the repairs. SPECSAVERS and many other retail shops need more people like you. God Bless. Werner Engelbrecht.
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Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.
