I have been a customer of the service for over 20 years and have worn contact lenses since 1985. I have a monthly subscription that allows me to receive a quarterly supply of lenses. When my latest delivery didn’t arrive, I visited my local store only to discover that the brand I’ve been using has been discontinued. Why was I not informed? I spent Christmas Eve scrambling to find an appointment for today since I leave for holiday on Boxing Day. This is absolutely unacceptable customer service.
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Specsavers Opticians provide professional eyecare, glasses and contact lenses throughout the UK, Ireland, Netherlands, Spain, Sweden, Norway, Finland, Australia, New Zealand and via the Louis Nielsen stores in Denmark.
