We have been inundated with emails from Specsavers to book an appointment, which we did. When we arrived, yet again (this has happened before), we were told they were running 20-30 mins late so we thought we'd go and get a coffee but were told we couldn't leave the shop just in case they could see us sooner. As we were a little early anyway it would have meant that one of us would have had to wait well over an hour with nowhere to sit. The receptionist wasn't helpful and didn't seem bothered that we decided to cancel. We made the trip into town specifically for the appointment which is a 15 mile round trip. We won't be using them in future and will give our custom to another opticians.
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