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I called Spectra Drive this morning after noticing that £250 had been taken out of my account. I spoke with Liam, who was extremely helpful from the start. He explained that he would need to speak with his manager and promised to call me back within an hour — which he did.
When he called back, Liam was very understanding and polite. He resolved the issue quickly by arranging a full refund of the £250. I really appreciated his professionalism, understanding, and the way he made me feel supported throughout the process.
Thank you, Liam, for excellent customer service
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Spectra Drive have many years experience providing accident management services from our Manchester based operations centre. We can offer a 24/7 nationwide range of mobility and vehicle repair solutions.
